Hi This is

Hong Pham

Hi, I’m Hong 👋

Welcome to my humble website. This is the place I dedicate for showing the works, or fun projects that I have done in the past.

I’m a cloud and solutions architect with over 10 years of experience helping organizations design, migrate, and operate workloads on AWS.

Over the last few years, I’ve focused on building and launching generative AI products for AWS Training & Certification—serving as both product owner and architect for AI-powered learning platforms used by customers worldwide.

  • Experience More than 12+ years experience in Cloud Computing and IT
  • Location Great Seattle Area, WA

What I do

Cloud Architecture

With more than 10 years experience in AWS Cloud, I spent time helping companies at all sizes to build new Cloud workloads, or to migrate from traditional on-premises environment to Cloud.

Generative AI

Designing and shipping GenAI systems using Bedrock, Claude, RAG, Python, and AWS-native services.

Product Thinking

Bridging architecture, customer experience, and delivery from POC to launch.

Technical Leadership

Mentoring engineers, architects, leading escalations, and partnering across teams.

Resume

Download Resume (PDF)

  • Education

  • BSc in Information Systems — University of Utah

    2012 – 2016

    Focused on the intersection of business and technology, including data structures, systems, networking, and web applications.

  • BSc in Marketing — University of Utah

    2010 – 2012

    Focused on customer behavior, digital analytics, and market strategy.

  • AWS Certifications — Amazon Web Services

    Active

    Achieved 8 AWS certifications, including Machine Learning, Advanced Networking, Security, DevOps, and Solutions Architect (Professional).

  • Experience

  • Senior Generative AI Product Architect

    Learning Experience Developer — AWS Training & Certification

    September 2022 – Present

    Led the architecture and launch of AWS’s generative AI training products, translating complex cloud and AI technologies into scalable, customer-facing learning experiences used globally.

  • Solutions Architect, Enterprise — Amazon Web Services

    February 2020 – August 2020

    Provided technical guidance to enterprise customers in the Pacific Northwest migrating from on-premises environments to AWS.

  • Solutions Architect, Amazon.com — Amazon Web Services

    January 2019 – February 2020

    Served as technical advisor for Amazon physical stores, including Whole Foods Market, supporting cloud migration and modernization efforts.

  • Solutions Architect, Startups — Amazon Web Services

    March 2018 – January 2019

    Helped startups and small businesses design and scale infrastructure on AWS. Awarded Solutions Architect of the Year for the Americas region.

Featured Generative AI Work

AWS SimuLearn (2024)

World’s first generative AI simulation learning platform. I helped architect and build AI-driven scenarios that teach both cloud solutions and customer-facing skills using Amazon Bedrock, Claude, Retrieval-Augmented Generation (RAG), and Python.

Learn more →

AWS Meeting Simulator (2025)

A generative AI–powered simulator that enables customers to practice high-stakes technical and sales conversations in a safe environment. Served as product owner and architect from proof-of-concept through launch readiness.

Watch demo →

Sample Code

All Cloud Computing Machine Learning